To see which recipients opened or clicked a campaign you sent, open the campaign from the [Campaigns](/campaigns) page and review its recipient-level activity on the Campaign Detail page. ## Steps 1. **Go to Campaigns.** In the sales site, open [Campaigns](/campaigns) under Marketing. 2. **Open the campaign you sent.** Select it from the list to load its Campaign Detail page (`/campaigns/$campaignId`). If the campaign has several emails, the detail page is where you can see activity across all of them. 3. **Find the recipient activity.** Look for the per-recipient view. It lists each contact the campaign reached and shows whether each one opened or clicked. 4. **Narrow the list to engaged recipients.** Sort or filter by open or click activity, if that option is available, so you can see only the people who engaged with any email in the campaign. 5. **Drill into a person.** Select a recipient to open their contact record (`/contacts/$contactId`). From there, you can review their history and decide on next steps, such as a follow-up email, a call, or adding them to a list. ## Reading the Results Wisely - **Opens are directional, not definitive.** Some email clients load tracking images automatically, which can record an open that never happened. Others block images, which hides a real open. Treat opens as a signal of interest, not proof. - **Clicks are the stronger signal.** A click means the recipient took an action. Prioritize clickers when you plan outreach. - **Give it time.** Engagement keeps arriving for hours or days after a send. Check again before you draw conclusions about a campaign you just sent. - **For aggregate trends,** such as overall open and click rates across campaigns, see [Analytics](/analytics). ## Not Seeing What You Expect? - **Confirm you're looking at a campaign.** One-off sends live under [Blasts](/blasts), and recurring sequences live under [Scheduled Emails](/scheduled-emails). They are tracked on their own detail pages, not in Campaigns. - **Check with your admin or the product team.** If a campaign shows no recipient-level tracking at all, ask them to confirm that tracking was enabled for that send. Tracking availability and settings may vary and should be confirmed rather than assumed. ## Related These are suggested follow-up articles that are not yet documented: - Creating and sending a sales campaign - Building a list from engaged campaign recipients - Viewing tracking for email blasts and scheduled emails